Last updated: 12 March 2026
This Privacy Policy describes how Diasocks (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Diasocks.co.uk (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.
Information that you directly submit to us through our Services may include:
Basic contact details including your name, address, phone number, and email.
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information including your username, password, and security questions.
Shopping information including the items you view, put in your cart, or add to your wishlist.
Customer support information including the information you choose to include in communications with us.
We automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we use cookies, pixels, and similar technologies, including Google Analytics and Meta Pixel. Usage Data may include device information, browser information, IP address, and how you access the Site.
We may obtain information about you from third parties, such as:
Shopify, who supports our Site and Services.
Payment processors, who collect payment information to fulfill your orders.
Providing Products and Services: We use your personal information to process payments, fulfill orders, manage your account, and arrange shipping.
Marketing and Advertising: We use your personal information for promotional purposes, such as sending marketing communications by email.
Security and Fraud Prevention: We use your information to detect or investigate possible fraudulent or illegal activity.
Communicating with you: We use your information to provide customer support and improve our Services.
We use Cookies to power and improve our Site, run analytics (via Google Analytics), and better understand user interaction. You can set your browser to remove or reject Cookies, but this may negatively impact your experience. For Shopify-specific cookie info, see: https://www.shopify.com/legal/cookies.
In certain circumstances, we may disclose your personal information to third parties, including:
Vendors who perform services on our behalf (e.g., IT management, payment processing, fulfillment, and shipping).
Business and marketing partners to provide services and advertise to you.
Legal Obligations: To comply with applicable laws, respond to subpoenas, or protect our rights.
As a resident of the UK or EU, you have certain rights regarding your personal information:
Right to Access: You have the right to request copies of the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
Right to Erasure: You have the right to request that we erase your personal data under certain conditions.
Right to Object/Restrict: You have the right to object to our processing of your data or request that we restrict processing.
Please be aware that no security measures are perfect. We recommend that you do not use unsecure channels to communicate sensitive information. We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy.
The Services are not intended for children, and we do not knowingly collect personal information about children. If you are a parent or guardian and believe your child has provided us with data, please contact us.
For more information about our privacy practices, or if you have questions or a complaint, please contact us at:
Email: Support@diasocks.com